Business Process Automation is a class of software that takes redundant or repetitive tasks and transforms them into a hands-free process. The goal of Business Process Automation is to save businesses time and money by completing tedious tasks automatically, which then increases productivity by allowing your employees to focus on other functions.
Business Process Automation can be used in virtually any aspect of a business. From document management and workflow automation to email alerts and other repetitive tasks, Business Process Automation can help reduce costs and avoid wasted manpower in a wide range of operational areas. Three chief examples are client management, marketing and customer support.